@font-face{font-family:Manrope;src:url('assets/Manrope.ttf') format('truetype');font-weight:200 800;font-display:swap}
:root{color-scheme:dark;--bg:#111214;--void:#090a0b;--surface:#191a1d;--raised:#242529;--text:#eae8e3;--secondary:#b6b4b0;--muted:#949599;--line:#eae8e326;--accent:#dd9a87;--green:#a1b4a4;font-family:Manrope,'Segoe UI',sans-serif;font-size:13px}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text)}[hidden]{display:none!important}button,input,select,textarea{font:inherit}button{cursor:pointer;border:0;color:inherit;background:none}button:disabled{opacity:.42;cursor:default}button:focus-visible,a:focus-visible,summary:focus-visible{outline:2px solid var(--accent);outline-offset:4px}input,select,textarea{width:100%;background:var(--void);border:1px solid var(--line);border-radius:0;color:var(--text);padding:12px 13px;line-height:1.7;min-width:0}input:focus,select:focus,textarea:focus{outline:1px solid var(--accent);outline-offset:1px}textarea{resize:vertical;min-height:80px;max-height:500px}label{display:grid;gap:9px;color:var(--secondary);font-size:12px}h1,h2,h3,p{margin:0}h1{font-size:clamp(32px,3.6vw,52px);font-weight:550;line-height:1.15;letter-spacing:-2px}h1>span{color:var(--accent)}h2{font-size:30px;font-weight:550;letter-spacing:-1px;line-height:1.25}h3{font-size:21px;font-weight:550;letter-spacing:-.5px}.eyebrow{font-size:10px;letter-spacing:1.4px;color:var(--muted);font-weight:650}.text-button{color:var(--secondary);padding:9px 0;font-size:12px}.text-button:hover{color:var(--text)}.primary{padding:14px 20px;background:var(--text);color:var(--void);font-size:12px;font-weight:750;min-height:44px}.primary:hover{background:white}.notice{font-size:12px;line-height:1.8;color:var(--secondary);padding:13px 16px;background:var(--surface);border:1px solid var(--line);overflow-wrap:anywhere}.notice[data-error=true]{border-color:var(--accent);color:var(--accent)}.preview-banner{background:#35231d;color:#f4c7b7;text-align:center;font-size:11px;letter-spacing:.5px;padding:12px 20px;line-height:1.7}.muted{color:var(--muted)}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}
.login-view{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-card{padding:clamp(35px,7vw,110px);max-width:650px;align-self:center}.login-card>.eyebrow{display:block;margin:30px 0 18px}.login-card>p{color:var(--secondary);line-height:1.9;margin-top:22px}.login-card form{display:grid;gap:20px;margin:40px 0 20px}.login-card .primary{display:flex;justify-content:space-between}.login-card .notice{margin-top:0}.login-art{background:var(--void);min-height:100%;display:grid;place-items:center;position:relative;overflow:hidden}.login-art>span{position:absolute;bottom:40px;font-size:9px;color:var(--muted);letter-spacing:2px}.door-frame{height:440px;width:245px;border:1px solid #eae8e31a;transform:perspective(800px) rotateY(-12deg);position:relative;box-shadow:30px 15px 150px #e0aa7820}.door-light{position:absolute;right:0;top:0;bottom:0;width:5px;background:#efceaa;box-shadow:10px 0 70px 10px #e6bf8e45}.topbar{height:82px;padding:0 5vw;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);gap:25px}.brand{display:flex;gap:13px;align-items:center;font-size:13px;font-weight:700}.brand small{display:block;font-size:10px;font-weight:400;color:var(--muted);margin-top:4px}.account{display:flex;gap:22px;align-items:center;color:var(--muted);font-size:11px}.portal{max-width:1530px;margin:auto;padding:48px 5vw 0}.page-header{display:flex;align-items:flex-start;justify-content:space-between;gap:30px}.page-header h1{margin-top:17px}.page-header p{margin-top:16px;color:var(--secondary);line-height:1.8}.overview{display:flex;gap:60px;align-items:center;border-block:1px solid var(--line);padding:24px 0;margin:36px 0 22px}.overview>div{display:flex;align-items:center;gap:15px}.overview strong{font-size:36px;letter-spacing:-1px;font-weight:450}.overview span{font-size:9px;letter-spacing:1px;color:var(--muted);max-width:95px;line-height:1.7}.overview p{margin-left:auto;font-size:10px;color:var(--muted)}.desk{display:grid;grid-template-columns:minmax(270px,.35fr) minmax(0,1fr);gap:40px;margin-top:30px;min-height:480px}.inbox{min-width:0;border-right:1px solid var(--line);padding-right:30px}.inbox-title{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}.inbox-title h2{font-size:20px;letter-spacing:-.6px}.inbox-title span{color:var(--muted);font-size:10px}.filters{display:grid;grid-template-columns:1fr auto;gap:10px;margin-bottom:15px}.filters>input{grid-column:1/-1}.filters select{padding:9px 10px;font-size:11px}.ticket{display:grid;gap:9px;text-align:left;width:100%;padding:19px 12px;border-bottom:1px solid var(--line);border-left:2px solid transparent;overflow-wrap:anywhere}.ticket:hover,.ticket[aria-current=true]{background:var(--surface)}.ticket[aria-current=true]{border-left-color:var(--accent)}.ticket-meta{display:flex;justify-content:space-between;gap:15px;font-size:9px;color:var(--secondary)}.ticket strong{font-size:13px;line-height:1.7;font-weight:600}.ticket>small{font-size:10px;color:var(--muted)}.ticket[data-status=resolved] .ticket-meta span:last-child{color:var(--green)}.empty{font-size:12px;color:var(--muted);line-height:1.9;padding:25px 10px}.conversation-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:20px;padding:50px 0}.empty-door{border:1px solid var(--line);width:64px;height:92px;display:grid;place-items:center;font-size:35px;color:var(--muted);margin-bottom:8px}.conversation-empty h2{font-size:40px}.conversation-empty p{font-size:12px;color:var(--muted);line-height:1.9}.conversation{min-width:0;padding-bottom:15px}.thread-header{border-bottom:1px solid var(--line);padding-bottom:25px}.thread-header h2{margin:15px 0;overflow-wrap:anywhere}.thread-header>p{color:var(--muted);font-size:11px;line-height:1.8}.thread-header details{margin-top:17px;font-size:11px;color:var(--secondary)}summary{cursor:pointer}dl{display:grid;grid-template-columns:1fr 1fr;gap:9px;line-height:1.7}dd{margin:0;overflow-wrap:anywhere}.messages{display:grid;gap:16px;padding:25px 0}.message{background:var(--surface);padding:20px;border-left:2px solid var(--line);min-width:0}.message[data-author=admin]{border-left-color:var(--accent)}.message>header{display:flex;justify-content:space-between;gap:15px;font-size:10px;color:var(--secondary);margin-bottom:12px}.message p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.9;font-size:13px}.attachments{display:flex;gap:10px;flex-wrap:wrap;margin-top:15px}.attachments a{display:block;width:135px;color:var(--secondary);font-size:10px;overflow-wrap:anywhere}.attachments img{width:135px;height:92px;object-fit:contain;background:var(--void);border:1px solid var(--line);display:block;margin-bottom:6px}.composer{display:grid;gap:12px}.composer-footer{display:flex;align-items:center;justify-content:space-between;gap:15px}.composer-footer span{font-size:10px;color:var(--muted)}.resolution{margin-top:36px;padding:30px 0;border-block:1px solid var(--line);display:grid;grid-template-columns:.8fr 1.2fr;gap:30px}.resolution h3{margin:13px 0}.resolution p{font-size:11px;line-height:1.9;color:var(--muted)}.resolution form{display:grid;gap:17px}#releaseFields{display:grid;gap:13px}.checkbox{display:flex;align-items:flex-start;gap:9px;line-height:1.7;font-size:10px}.checkbox input{width:auto;margin-top:4px;accent-color:var(--accent)}.resolution .primary{justify-self:start}.internal{padding-top:30px}.internal h3{margin:12px 0 20px}.internal form{display:grid;gap:12px}.internal .text-button{justify-self:start}.note{background:var(--void);padding:15px;margin-bottom:12px;border:1px dashed var(--line)}.note p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.8;font-size:12px}.note time{display:block;margin-top:8px;font-size:9px;color:var(--muted)}.portal-footer{display:flex;justify-content:space-between;gap:20px;border-top:1px solid var(--line);font-size:9px;color:var(--muted);letter-spacing:1px;padding:25px 0;margin-top:35px}.pending{color:var(--accent);margin-top:10px}
@media(max-width:1000px){.overview{gap:28px}.desk{gap:25px;grid-template-columns:minmax(230px,.38fr) minmax(0,1fr)}.inbox{padding-right:20px}.resolution{grid-template-columns:1fr}.account>span{display:none}.portal{padding-top:35px}.overview p{max-width:85px;line-height:1.7}}
@media(max-width:700px){.login-view{grid-template-columns:1fr}.login-art{display:none}.login-card{width:100%;padding:40px 7vw}.topbar{height:72px}.portal{padding-inline:6vw}.page-header{gap:15px}.page-header h1{font-size:32px;letter-spacing:-1.5px}.page-header .text-button{white-space:nowrap;font-size:11px}.overview{gap:17px;flex-wrap:wrap}.overview strong{font-size:28px}.overview>div{gap:9px}.overview span{font-size:8px;max-width:70px}.overview p{margin-left:0;max-width:none;flex-basis:100%}.desk{grid-template-columns:1fr;gap:30px}.inbox{border-right:0;padding:0 0 25px;border-bottom:1px solid var(--line)}#ticketList{display:flex;overflow-x:auto;gap:10px}.ticket{min-width:220px;max-width:270px}.conversation-empty{min-height:350px}.composer-footer{align-items:flex-start;flex-direction:column}.message>header{flex-wrap:wrap}.portal-footer{flex-wrap:wrap;font-size:8px}.thread-header h2{font-size:26px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}
/* Desktop-only session status; the browser continues to keep its session in memory. */
.account-identity{display:flex;flex-direction:column;gap:4px;text-align:right}.account-identity small{font-size:10px;color:#aaa69d}